Privacy Policy

Your privacy matters to us. This policy explains how ranthivoriel collects, uses, and protects your personal information in compliance with Australian privacy laws.

Information We Collect

ranthivoriel collects various types of information to provide you with our financial analysis services and improve your experience on our platform. We collect this information when you register for an account, use our services, or interact with our website.

The personal information we may collect includes your name, email address, phone number, business details, and payment information. We also collect technical information such as your IP address, browser type, device information, and usage patterns on our website.

Information Type Purpose Legal Basis
Contact Information Account management and communication Contract performance
Business Data Financial analysis services Contract performance
Usage Analytics Service improvement Legitimate interest
Payment Details Transaction processing Contract performance

We may also collect information from third-party sources, such as business directories or public records, to enhance our financial analysis capabilities and verify the information you provide to us.

How We Use Your Information

Your information helps us deliver personalized financial analysis services and maintain our platform effectively. We process your data for specific purposes that align with our legitimate business interests and your expectations as our client.

  • Providing financial analysis and business intelligence services tailored to your needs
  • Processing payments and managing your account subscription
  • Communicating important updates about our services and your account
  • Improving our platform through usage analysis and user feedback
  • Ensuring platform security and preventing fraudulent activities
  • Complying with legal obligations and regulatory requirements
  • Developing new features and services based on user needs
We never sell your personal information to third parties or use it for purposes unrelated to our financial analysis services.

Information Sharing and Disclosure

ranthivoriel maintains strict controls over information sharing. We only share your personal information in specific circumstances and with trusted partners who help us deliver our services effectively.

We may share your information with service providers who assist us in operating our platform, such as cloud hosting providers, payment processors, and analytics services. These partners are contractually bound to protect your information and use it only for the specified purposes.

In certain situations, we may be required to disclose your information to comply with legal obligations, court orders, or regulatory requests. We may also share information to protect our rights, prevent fraud, or ensure the safety of our users and platform.

If ranthivoriel undergoes a business transaction such as a merger or acquisition, your information may be transferred as part of that transaction. We will notify you of any such change and ensure your privacy rights remain protected under the new ownership.

Your Privacy Rights

Under Australian privacy laws, you have significant rights regarding your personal information. We respect these rights and provide clear processes for you to exercise them.

Access Right

Request access to the personal information we hold about you and receive a copy of this data in a readable format.

Correction Right

Request correction of any inaccurate or incomplete personal information we maintain about you.

Deletion Right

Request deletion of your personal information in certain circumstances, subject to legal retention requirements.

Portability Right

Request transfer of your data to another service provider in a structured, commonly used format.

To exercise any of these rights, contact us using the information provided at the end of this policy. We will respond to your request within 30 days and may require verification of your identity to protect your information security.

If you believe we have not adequately addressed your privacy concerns, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC).

Data Security and Protection

ranthivoriel implements comprehensive security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. Our security framework includes both technical and administrative safeguards.

We use industry-standard encryption for data transmission and storage, employ secure servers with regular security updates, and maintain strict access controls limiting who can view your information. Our team receives regular security training to ensure proper handling of personal data.

We conduct regular security audits and vulnerability assessments to identify and address potential risks. Despite these measures, no system is completely secure, and we encourage users to protect their account credentials and report any suspicious activity immediately.

In the unlikely event of a data breach that may affect your personal information, we will notify you and relevant authorities as required by Australian privacy laws, typically within 72 hours of becoming aware of the incident.

Data Retention and Deletion

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by applicable laws and regulations. Our retention periods vary depending on the type of information and its purpose.

Account information and business data are typically retained for the duration of your active subscription plus seven years to comply with Australian financial record-keeping requirements. Technical logs and analytics data are generally retained for two years unless needed for ongoing security investigations.

When we no longer need your information, we securely delete or anonymize it using industry-standard data destruction methods. Some information may be retained in anonymized form for research and service improvement purposes.

If you close your account, we will delete your personal information according to our standard retention schedule, unless we are required to retain certain information for legal compliance purposes.

International Data Transfers

ranthivoriel primarily stores and processes your information within Australia using local data centers and service providers. However, some of our trusted service providers may process data in other countries with adequate privacy protections.

When we transfer information internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses, adequacy decisions, or certification schemes that provide equivalent protection to Australian privacy laws.

We regularly review our international data transfer practices and work only with providers who demonstrate strong commitment to data protection and privacy rights.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and analyze website performance. Cookies are small text files stored on your device that help us remember your preferences and improve our services.

We use essential cookies for website functionality, analytics cookies to understand user behavior, and preference cookies to remember your settings. We do not use advertising or tracking cookies for marketing purposes.

You can control cookie settings through your browser preferences, though disabling certain cookies may affect website functionality. Our cookie usage complies with Australian privacy laws and we provide clear information about our tracking practices.

Policy Updates and Changes

We may update this privacy policy periodically to reflect changes in our practices, services, or applicable laws. When we make significant changes, we will notify you through email or prominent website notices.

The current version of our privacy policy is always available on our website with the last updated date clearly indicated. We encourage you to review this policy regularly to stay informed about how we protect your information.

Continued use of our services after policy changes constitutes acceptance of the updated terms. If you disagree with any changes, you may close your account or contact us to discuss your concerns.

This privacy policy was last updated in January 2025 and reflects current Australian privacy legislation and best practices.

Privacy Contact Information

For questions about this privacy policy or to exercise your privacy rights, please contact us:

Address: 10 Jorgensen St, Moncrieff ACT 2914, Australia

Phone: +61418754359

Email: info@ranthivoriel.com

We aim to respond to all privacy inquiries within 30 days of receipt.